Debit Card Fraud Monitoring Program Enhanced with Two-Way Text Fraud Alerts

Debit Card Fraud Monitoring Program Enhanced with Two-Way Text Fraud Alerts


 

At First International Bank & Trust, we want to make sure that using your debit card is always as safe and convenient as possible. That’s why we are adding text alerts as part of our ongoing fraud monitoring program. 

With text fraud alerts, if our system detects suspicious activity on your debit card, you’ll receive a text message with details about the suspected transaction. All you have to do is respond to the test to confirm the transaction.

If you indicate the transaction is fraud, you’ll receive another message with a number to call for follow-up. If not, you’re all set. The system will mark the transaction as legitimate and you can get on with your day – simple as that.

Getting started:   If we have your current mobile number on file, you will receive an initial text message the week of August 13, 2018 with instructions to verify your enrollment and then you’re all set. 

Want to make sure we have all of your current contact information?   Simply log into Online Banking and go to “Quick Forms” and select “Address Change” to update your information. You may also call at 1-800-359-8092 or stop by your nearest location to update your contact information.

To learn more, watch our short video:



*Message and data rates may apply. Such charges include those from your communications service provider.
 

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